Deposit protection schemes periodically update the guidance they give adjudicators on what counts as acceptable evidence.
A stronger emphasis on photographic evidence
Recent guidance continues to favour claims backed by dated, room-by-room photography over written descriptions alone.
What this means in practice
Agents and landlords relying on a written checklist without photographs are increasingly at a disadvantage when a dispute is raised.
Staying ahead of the guidance
Working with a clerk who already reports to a photographic standard means you don’t need to change anything as guidance evolves.
